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Case Study by Ethan Ordorica – Virtual Reality Experience Manager

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TL;DR Summary

Ethan led a successful initiative to automate the daily startup and recovery of VR stations running the WildXR app across multiple venues. He designed a 3-tier fallback system that ensured uninterrupted guest experiences, even when hardware or software failed. The solution used batch scripts, process monitoring, and VR streaming tools like Virtual Desktop. While the prototype was ultimately shelved in favor of a broader team-led solution, Ethan’s work directly influenced the design of more scalable and reliable systems now in production.

My Role

As the Virtual Reality Experience Manager at Wildlife Protection Solutions, I led operations and automation for the WildXR application—an immersive VR experience deployed at public venues across Colorado. My responsibilities included managing technical systems, training staff, improving guest experiences, and building automation tools to scale operations.

About WildXR

Virtual Reality Headset Demonstration at the Butterfly Pavilion in Broomfieled

An Immersive Wildlife Experience

WildXR is a virtual reality app that allows users to explore the globe and view 360° wildlife footage captured during real conservation efforts. Each deployment was customized for the location—whether highlighting spiders at the Butterfly Pavilion or aquatic life at the Downtown Aquarium in Denver, Colorado.

Initial Challenge

As we expanded to multiple venues, manually starting and monitoring each system became time-consuming and unsustainable. The goal: implement a fully automated launch and shutdown system to increase efficiency and reduce daily manual tasks.

Goal: Automate Startup and Improve Reliability

The Solution: Redundancy-Based Automation System

I designed a 3-tier system to ensure failover and system continuity:

Image of WildXR Application VR Headset Setup

1Primary Setup

  • Wired headset connected to a PC and mirrored to a TV
  • Automatic morning startup and nightly shutdown
Image of Virtual Desktop Logo

2Wireless Redundancy

  • Triggered when a cable disconnect or crash is detected
  • Launched Virtual Desktop to wirelessly stream from headset to PC
Prototype Selection Logic

3Local Fallback

  • If wireless streaming fails, system launches a local video mode
  • Maintains continuity even without tracking or PC connection

Implementation Details

“If the first link failed, it would go to the redundancy and so on. The system worked as intended.” — Ethan Ordorica

Tech Stack

Deployment Experience

I deployed the system at the Butterfly Pavilion for real-world testing. While the solution ran successfully, it was paused after internal feedback flagged the need for more QA collaboration and rollout planning.

This experience helped me better understand software lifecycle processes—especially the importance of testing, stakeholder alignment, and staged deployment.

Lessons Learned

Takeaways

While the initial version was retired, the concept influenced newer automation systems used across our venues. I learned how to take initiative, build production-grade tooling, and collaborate effectively with QA, development, and operations.